﻿
var sectionArray = new Array();


//Other Sections
sectionArray[0] = [

{name:"聯絡我們", id:"contact", link:"others/contact.jsp", target:"_self"},
{name:"Sitemap", id:"sitemap", link:"others/sitemap.jsp", target:"_self"}

];


//Main Sections
sectionArray[1] = [

{name:"CPP簡介", id:"who", link:"who/index.htm", target:"_self", subSection:[
	{name:"生活支援", id:"responding", link:"who/responding.htm", target:"_self"}/*,
	{name:"Our Asia business", id:"business", link:"who/business.htm", target:"_self"},
	{name:"Our business partners", id:"partners", link:"who/partners.htm", target:"_self"},
	{name:"Link back to Group", id:"group", link:"who/group.htm", target:"_self"}*/
]},

{name:"我們的產品", id:"what", link:"what/index.htm", target:"_self", subSection:[
	{name:"CPP環球保卡計劃", id:"protection", link:"what/protection.htm", target:"_self"}/*,
	{name:"Card Assist", id:"assist", link:"what/assist.htm", target:"_self"}*/
]},
/*
{name:"Cards", id:"card", link:"card/index.htm", target:"_self", subSection:[
	{name:"Card Protection", id:"protection", link:"card/protection.htm", target:"_self"},
	{name:"Card Assist", id:"assist", link:"card/assist.htm", target:"_self"}
]},
*/
{name:"購買", id:"buy", link:"buy/protection.htm", target:"_self"/*, subSection:[
	{name:"Card Protection", id:"buyprotection", link:"buy/protection.htm", target:"_self"},
	{name:"Card Assist", id:"buyassist", link:"buy/assist.htm", target:"_self"}
]*/},

{name:"CPP資訊", id:"info", link:"info/index.htm", target:"_self", subSection:[
	{name:"客戶個案", id:"case", link:"info/case.htm", target:"_self"},
	{name:"如何保管您的卡？", id:"tips", link:"info/tips.htm", target:"_self"},
	{name:"常見問題", id:"faq", link:"info/faq.htm", target:"_self"}
]},
/*
{name:"What's On Offer", id:"on_offer", link:"offer/index.htm", target:"_self", subSection:[
	{name:"Special campaigns running", id:"campaign", link:"offer/campaign.htm", target:"_self"},
	{name:"Offers", id:"offers", link:"offer/offers.htm", target:"_self"}
]},
{name:"Existing Customers", id:"customers", link:"customers/index.htm", target:"_self", subSection:[
	{name:"Card Protection", id:"card_pro", link:"customers/card_pro.htm", target:"_self", subSection:[
		{name:"Card registration", id:"registration", link:"customers/registration.htm", target:"_self"},
		{name:"Reporting lost and stolen cards", id:"reporting", link:"customers/reporting.htm", target:"_self"},
		{name:"Update/amend personal details", id:"update", link:"customers/update.htm", target:"_self"},
		{name:"Make a claim", id:"claim", link:"customers/claim.htm", target:"_self"},
		{name:"Policy Information", id:"policy", link:"customers/policy.htm", target:"_self"},
		{name:"FAQ", id:"faq", link:"customers/faq.htm", target:"_self"},
		{name:"Renewal process", id:"renewal", link:"customers/renewal.htm", target:"_self"},
		{name:"Tips", id:"tips", link:"customers/tips.htm", target:"_self"},
		{name:"Contact Us", id:"contact", link:"customers/contact.htm", target:"_self"}
	]},
	{name:"Card Assist", id:"card_assist", link:"customers/card_assist.htm", target:"_self", subSection:[
		{name:"Card registration", id:"registration2", link:"customers/registration2.htm", target:"_self"},
		{name:"Reporting lost and stolen cards", id:"reporting2", link:"customers/reporting2.htm", target:"_self"},
		{name:"Update/amend personal details", id:"update2", link:"customers/update2.htm", target:"_self"},
		{name:"Make a claim", id:"claim2", link:"customers/claim2.htm", target:"_self"},
		{name:"Policy Information", id:"policy2", link:"customers/policy2.htm", target:"_self"},
		{name:"FAQ", id:"faq2", link:"customers/faq2.htm", target:"_self"},
		{name:"Renewal process", id:"renewal2", link:"customers/renewal2.htm", target:"_self"},
		{name:"Tips", id:"tips2", link:"customers/tips2.htm", target:"_self"},
		{name:"Contact Us", id:"contact2", link:"customers/contact2.htm", target:"_self"}
	]}
]},
*/
	{name:"聯絡我們", id:"contact", link:"others/contact.htm", target:"_self"}

];

//Existing Customers  - Card Protection
sectionArray[2] = [

		{name:"登記銀行卡資料", id:"registration", link:"customers/registration.htm", target:"_self"},
		{name:"報失遺失或被竊的卡", id:"reporting", link:"customers/reporting.htm", target:"_self"},
		{name:"更新您的個人資料", id:"update", link:"customers/update.htm", target:"_self"},
		{name:"如何索償", id:"claim", link:"customers/claim.htm", target:"_self"},
		{name:"保單資料", id:"policy", link:"customers/policy.htm", target:"_self"},
		//{name:"FAQ", id:"faq", link:"customers/faq.htm", target:"_self"},
		/*{name:"Special campaigns", id:"campaigns", link:"customers/campaigns.htm", target:"_self"},*/
		{name:"續保", id:"renewal", link:"customers/renewal.htm", target:"_self"}/*,
		{name:"Contact Us", id:"contact", link:"customers/contact.htm", target:"_self"},
		{name:"Making a great offering even better", id:"better", link:"customers/better.htm", target:"_self"},
		{name:"Tips on safeguarding your cards", id:"tips", link:"customers/tips.htm", target:"_self"}*/

];

//Existing Customers  - Card AssistD
sectionArray[3] = [

		{name:"Card registration", id:"registration", link:"customers/registration2.htm", target:"_self"},
		{name:"Reporting lost and stolen cards", id:"reporting", link:"customers/reporting2.htm", target:"_self"},
		{name:"Personal details", id:"update", link:"customers/update2.htm", target:"_self"},
		{name:"Policy information and items", id:"policy", link:"customers/policy2.htm", target:"_self"},
		{name:"FAQ", id:"faq", link:"customers/faq2.htm", target:"_self"},
		//{name:"Special offers", id:"offers", link:"customers/offers.htm", target:"_self"},
		{name:"Renewing your policy", id:"renewal", link:"customers/renewal2.htm", target:"_self"}/*,
		{name:"Contact Us", id:"contact", link:"customers/contact2.htm", target:"_self"},
		{name:"Making a great offering even better", id:"better", link:"customers/better2.htm", target:"_self"},
		{name:"Tips on safeguarding your cards", id:"tips", link:"customers/tips2.htm", target:"_self"}*/

];

//FAQ Sections
sectionArray[4] = [

{name:"為甚麼要購買CPP的環球保卡計劃？", id:"q1", txt:"當您不幸遺失了銀包，就必須跟時間競賽，務求在最短時間內取消您遺失的所有銀行卡。而倘若您的銀行卡資料被盜用，損失可能會更嚴重。現在，CPP環球保卡計劃能為您提供周全的保障和權益，只需撥一個電話，我們即為您妥善辦理一切事宜，讓您繼續享受無憂生活。當您遺失或被盜銀行卡時，我們會代您在最短時間內通知您的發卡機構取消所有失卡。無論您身在世界任何角落，我們亦會為照顧周到。"},
{name:"保障包括那些範圍？", id:"q2", txt:"在您的迎新錦囊內，已附有<a class=\"redLink\" href=\"../customers/policy.pdf\" target=\"_blank\">支援指南</a>與其<a class=\"redLink\" href=\"../customers/T&C.pdf\" target=\"doc/terms.pdf\">條款及細則</a>，當中已詳列您所享有的服務範圍。"},
{name:"什麼是無卡交易詐騙？", id:"q3", txt:"無卡交易是當銷售交易時，無論銀行卡持卡人或銀行卡都沒有出現於該銷售點。例如：電話或網上交易。<br /><br />當銀行卡持卡人的銀行卡資料被盜用來作電話或網上購物時，便是無卡交易詐騙。"},
{name:"如何購買環球保卡計劃？", id:"q4", txt:"您只需下載<a class=\"redLink\" href=\"../buy/cp.pdf\" target=\"_blank\">申請表格</a>，填妥後傳真致+852 2295 1825。如有任何查詢，請致電+852 2295 1828與我們聯絡。"},
{name:"如何繳交保費？", id:"q5", txt:"我們接受Visa、萬事達卡、美國運通信用卡及大來信用証。保費會在保單生效時一次過收取。"},
{name:"何時才可獲得迎新錦囊？", id:"q6", txt:"在一般情況下，在保單生效日期確認後的一個星期內收到迎新錦囊。"},
{name:"迎新錦囊包括那些重要資料？", id:"q7", txt:"<p><ul><li>一封詳細列出保單號碼、保障類別和保單生效日期的迎新信</li><li>一張<a href=\"../customers/registration.pdf\" class=\"redLink\" target=\"popup\">銀行卡登記表格</a>讓您登記卡資料</li><li>保單的<a href=\"../customers/T&C.pdf\" class=\"redLink\" target=\"popup\">條款及細則</a></li><li><a href=\"../customers/policy.pdf\" class=\"redLink\" target=\"_blank\">支援指南</a>詳列您的所有權益</li><li>一套匙牌及提示貼，以助您緊記CPP的聯絡電話號碼</li></ul></p>"},
{name:"保單有效期為多久？", id:"q8", txt:"由保單生效日期起的連續十二(12)個月。"},
{name:"我怎樣續保？", id:"q9", txt:"您的保單續保日到期前六個星期，我們會發信提醒您的保單已經到期續保。為確保您可享持續保障，我們會在首次確認服務的同一張信用卡上，扣取有關的保費。若您希望終止保單，請在此之前聯絡我們。跟據本保單的條款及細則，若我們未能從上述信用卡中收取保費，我們可能會於任何其他已登記的銀行卡上收取保費。"},
{name:"我可以隨時終止保單嗎？", id:"q10", txt:"當您購買這份保單的首年，您可享有由保單生效日起的21天的冷靜期。在這段時間內，您若沒有任何索償，您可以終止服務，並獲得全額的退款安排。在這限期後取消保單，則沒有退款安排。請注意：您續保時並沒有冷靜期，所以您在續保期間不會獲得退款安排。"},
{name:"我如何登記銀行卡號碼？", id:"q11", txt:"三種簡易登記方法：<br><br><strong>郵寄</strong><br>您可以將填妥的<a href=\"../customers/registration.pdf\" target=\"popup\" class=\"redLink\">銀行卡登記表格</a>寄回給我們：<br>香港郵政總局信箱12239號<br>Card Protection Plan Limited<br><br><strong>傳真</strong><br>您可以將填妥的表格傳真給我們，傳真號碼: <strong>+852 2295 1825</strong>。<br><br><strong>電話</strong><br>您可以致電給我們：<strong>+852 2295 1828</strong><br>，我們的客戶服務員會協助您登記銀行卡號碼。"},
{name:"為甚麼要登記我的銀行卡資料？", id:"q12", txt:"登記您的銀行卡號碼，可讓我們能在最短時間內協助您取消所有失卡，讓您免受因失卡而招致的損失。"},
{name:"我所提供的資料會得到保密嗎？", id:"q13", txt:"我們嚴格遵行《個人資料(私穏)條例》的規定。詳情可參閱<a class=\"redLink\" href=\"../customers/T&C.pdf\" target=\"doc/terms.pdf\">條款及細則</a>"},
{name:"若我遺失了銀行卡，應該怎樣報失呢？", id:"q14", txt:"在您察覺遺失銀行卡時，請即致電我們的24小時失卡熱線：<strong>+852 2295 1822</strong>。我們會代為通知發卡機構取消您的失卡。"},
{name:"當我身處海外時，發現我的銀包、旅票及護照被竊，我應該如何處理呢？", id:"q15", txt:"在您發現被盜竊後，請即致電我們的報失熱線：+852 2295 1822，我們專業的客戶服務員會為您提供清晰的指引。我們首先會協助您取消失卡，然後提供指引助您補領護照。我們同時會提供緊急現金支援及協助您補辦旅票，讓您平安回家<sup>*</sup>。<sup>*</sup>所有預支款項必須在28日免息還款期內全數歸還給CPP"},
{name:"我如何繳付我的酒店開支？", id:"q16", txt:"如你需要我們為你提供緊急酒店帳單預支，請在向我報失卡時一起通知我們。我們便會與酒店聯絡，並會將有關的緊急預支*款項直接向酒店繳付<sup>*</sup>。<sup>*</sup>所有預支款項必須在28日免息還款期內全數歸還給CPP"},
{name:"我怎樣申請索償？", id:"q17", txt:"每當您需要索償時，請致電<strong>+852 2295 1828</strong>，我們將會提供索償表格。您須要在該表格上，提供詳盡的資訊，連同指定文件寄回給我們。"},
{name:"索償有時限嗎？", id:"q18", txt:"所有的索償必須在失卡後六十日內申報。請務必提交所需文件，包括所有需要申報開支的單據正本 (並非影印本)。若未能提供有關文件，我們將不能處理您的索償申請。"},
{name:"若對保單有疑問，我可以與誰聯絡？", id:"q19", txt:"您可以致電我們的24小時客戶服務熱線：<strong>+852 2295 1828</strong>。"}/*,
{name:"Who handles my case if I'm a victim of ID theft?", id:"q8", txt:"One call to CPP will put you in contact with a trained case worker who will take you through the steps necessary to clear your name. CPP's case workers can develop a personalised action plan and will even help you to draft letters to your financial organisations of the theft and flag up any potential credit activity that isn't yours."},
{name:"Can a policy be for more than one person?", id:"q9", txt:"No. Identity Protection protects one person because, legally, two people can not share an identity."},
{name:"What is the difference between theft and fraud?", id:"q10", txt:"<table width='100%' border='0' cellspacing='0' cellpadding='0'><tr valign='top'><td class='bullet' width='10' style='padding:8px 0px 0px 0px;'><li></li></td><td class='content' style='padding:8px 0px 0px 0px;'>Theft is when a person steals something that does not belong to them for example a credit card.</td></tr><tr valign='top'><td class='bullet'><li></li></td><td class='content'>Fraud is when a person successfully obtains something under false pretences, e.g. credit in another person's name, which can also be linked with identity theft.</td></tr></table>"}*/

];


