var sectionArray = new Array();


//Other Sections
sectionArray[0] = [

{name:"Contact Us", id:"contact", link:"others/contact.jsp", target:"_self"},
{name:"Sitemap", id:"sitemap", link:"others/sitemap.jsp", target:"_self"}

];


//Main Sections
sectionArray[1] = [

{name:"About CPP", id:"who", link:"who/index.htm", target:"_self", subSection:[
	{name:"Life Assistance", id:"responding", link:"who/responding.htm", target:"_self"}/*,
	{name:"Our Asia business", id:"business", link:"who/business.htm", target:"_self"},
	{name:"Our business partners", id:"partners", link:"who/partners.htm", target:"_self"},
	{name:"Link back to Group", id:"group", link:"who/group.htm", target:"_self"}*/
]},

{name:"Our Products", id:"what", link:"what/index.htm", target:"_self", subSection:[
	{name:"Card Protection Select", id:"protection", link:"what/protection.htm", target:"_self"}/*,
	{name:"Card Assist", id:"assist", link:"what/assist.htm", target:"_self"}*/
]},
/*
{name:"Cards", id:"card", link:"card/index.htm", target:"_self", subSection:[
	{name:"Card Protection Select", id:"protection", link:"card/protection.htm", target:"_self"},
	{name:"Card Assist", id:"assist", link:"card/assist.htm", target:"_self"}
]},
*/
{name:"Buy", id:"buy", link:"buy/protection.htm", target:"_self"/*, subSection:[
	{name:"Card Protection Select", id:"buyprotection", link:"buy/protection.htm", target:"_self"},
	{name:"Card Assist", id:"buyassist", link:"buy/assist.htm", target:"_self"}
]*/},

{name:"CPP Information", id:"info", link:"info/index.htm", target:"_self", subSection:[
	{name:"Case Studies", id:"case", link:"info/case.htm", target:"_self"},
	{name:"Tips on Safeguarding Your Cards", id:"tips", link:"info/tips.htm", target:"_self"},
	{name:"FAQs", id:"faq", link:"info/faq.htm", target:"_self"}
]},
/*
{name:"What's On Offer", id:"on_offer", link:"offer/index.htm", target:"_self", subSection:[
	{name:"Special campaigns running", id:"campaign", link:"offer/campaign.htm", target:"_self"},
	{name:"Offers", id:"offers", link:"offer/offers.htm", target:"_self"}
]},
{name:"Existing Customers", id:"customers", link:"customers/index.htm", target:"_self", subSection:[
	{name:"Card Protection Select", id:"card_pro", link:"customers/card_pro.htm", target:"_self", subSection:[
		{name:"Card registration", id:"registration", link:"customers/registration.htm", target:"_self"},
		{name:"Reporting lost and stolen cards", id:"reporting", link:"customers/reporting.htm", target:"_self"},
		{name:"Update/amend personal details", id:"update", link:"customers/update.htm", target:"_self"},
		{name:"Make a claim", id:"claim", link:"customers/claim.htm", target:"_self"},
		{name:"Policy Information", id:"policy", link:"customers/policy.htm", target:"_self"},
		{name:"FAQ", id:"faq", link:"customers/faq.htm", target:"_self"},
		{name:"Renewal process", id:"renewal", link:"customers/renewal.htm", target:"_self"},
		{name:"Tips", id:"tips", link:"customers/tips.htm", target:"_self"},
		{name:"Contact Us", id:"contact", link:"customers/contact.htm", target:"_self"}
	]},
	{name:"Card Assist", id:"card_assist", link:"customers/card_assist.htm", target:"_self", subSection:[
		{name:"Card registration", id:"registration2", link:"customers/registration2.htm", target:"_self"},
		{name:"Reporting lost and stolen cards", id:"reporting2", link:"customers/reporting2.htm", target:"_self"},
		{name:"Update/amend personal details", id:"update2", link:"customers/update2.htm", target:"_self"},
		{name:"Make a claim", id:"claim2", link:"customers/claim2.htm", target:"_self"},
		{name:"Policy Information", id:"policy2", link:"customers/policy2.htm", target:"_self"},
		{name:"FAQ", id:"faq2", link:"customers/faq2.htm", target:"_self"},
		{name:"Renewal process", id:"renewal2", link:"customers/renewal2.htm", target:"_self"},
		{name:"Tips", id:"tips2", link:"customers/tips2.htm", target:"_self"},
		{name:"Contact Us", id:"contact2", link:"customers/contact2.htm", target:"_self"}
	]}
]},
*/
	{name:"Contact Us", id:"contact", link:"others/contact.htm", target:"_self"}

];

//Existing Customers  - Card Protection
sectionArray[2] = [

		{name:"Card registration", id:"registration", link:"customers/registration.htm", target:"_self"},
		{name:"Reporting lost of stolen cards", id:"reporting", link:"customers/reporting.htm", target:"_self"},
		{name:"Update Your Personal details", id:"update", link:"customers/update.htm", target:"_self"},
		{name:"How to make a claim", id:"claim", link:"customers/claim.htm", target:"_self"},
		{name:"Policy information ", id:"policy", link:"customers/policy.htm", target:"_self"},
		//{name:"FAQ", id:"faq", link:"customers/faq.htm", target:"_self"},
		/*{name:"Special campaigns", id:"campaigns", link:"customers/campaigns.htm", target:"_self"},*/
		{name:"Renewing your policy", id:"renewal", link:"customers/renewal.htm", target:"_self"}/*,
		{name:"Contact Us", id:"contact", link:"customers/contact.htm", target:"_self"},
		{name:"Making a great offering even better", id:"better", link:"customers/better.htm", target:"_self"},
		{name:"Tips on safeguarding your cards", id:"tips", link:"customers/tips.htm", target:"_self"}*/

];

//Existing Customers  - Card AssistD
sectionArray[3] = [

		{name:"Card registration", id:"registration", link:"customers/registration2.htm", target:"_self"},
		{name:"Reporting lost and stolen cards", id:"reporting", link:"customers/reporting2.htm", target:"_self"},
		{name:"Personal details", id:"update", link:"customers/update2.htm", target:"_self"},
		{name:"Policy information and items", id:"policy", link:"customers/policy2.htm", target:"_self"},
		{name:"FAQ", id:"faq", link:"customers/faq2.htm", target:"_self"},
		//{name:"Special offers", id:"offers", link:"customers/offers.htm", target:"_self"},
		{name:"Renewing your policy", id:"renewal", link:"customers/renewal2.htm", target:"_self"}/*,
		{name:"Contact Us", id:"contact", link:"customers/contact2.htm", target:"_self"},
		{name:"Making a great offering even better", id:"better", link:"customers/better2.htm", target:"_self"},
		{name:"Tips on safeguarding your cards", id:"tips", link:"customers/tips2.htm", target:"_self"}*/

];

//FAQ Sections
sectionArray[4] = [

{name:"Why should I buy a CPP Card Protection Select policy?", id:"q1", txt:"When you realize that your wallet is missing, it's a race against time to have all your cards stopped immediately. With CPP Card Protection Select, all it takes is ONE call to our customer service team and they will take care of the rest for you. We will provide you with all the benefits you need to take your worries away. And if your cards are lost or stolen, we will contact your card issuers to have your lost cards cancelled within minutes. So no matter where you are in the world, you can enjoy total peace of mind."},
{name:"What does my policy cover? ", id:"q2", txt:"A summary of all the benefits you are entitled to are contained in the <a class=\"redLink\" href=\"../customers/policy.pdf\" target=\"_blank\">Policy Guide</a> and <a class=\"redLink\" href=\"../customers/T&C.pdf\" target=\"doc/terms.pdf\">Terms and Conditions</a> which comes with your Welcome pack."},
{name:"What is Card-Not-Present fraud?", id:"q3", txt:"Card-Not-Present transaction is a transaction when neither the cardholder nor the card is present at the point of sale. For example, telephone or internet transactions.<br /><br />Card-Not-Present fraud happens when card details of the cardholder have been fraudulently obtained and misused to purchase goods via telephone or internet."},
{name:"How can I purchase a policy?", id:"q4", txt:"<table border=\"0\" cellspacing=\"3\" cellpadding=\"0\"><tr><td></td></tr><tr><td><table border=\"0\" cellspacing=\"0\" cellpadding=\"10\" class=\"buy_table\"><tr><td class=\"redButton_content\">Call Us <br />at +852 2295 1828</td></tr></table></td></tr><tr><td><table border=\"0\" cellspacing=\"0\" cellpadding=\"10\" class=\"buy_table\"><tr><td class=\"redButton_content\"><a href=\"../buy/cp.pdf\" target=\"popup\" class=\"redButton_content\"><strong>Download an application form  </strong></a><br />fax back to us at +852 2295 1825 </td></tr></table></td></tr></table>"},
{name:"How can I pay for my policy?", id:"q5", txt:"We accept payment by Visa, Mastercard, Amex and Diners cards. This premium is deducted as one lump sum at the beginning of the policy."},
{name:"When will I receive my welcome pack?", id:"q6", txt:"Normally, you should receive the welcome pack within one week from the policy start date."},
{name:"What is in the welcome pack?", id:"q7", txt:"The welcome pack contains the following items:<p><ul><li>A weclome letter outlining your policy number, the level of cover and the policy start date</li><li>A <a class=\"redLink\" href=\"../customers/registration.pdf\" target=\"popup\">Card Registration Form</a> for you to register all your card numbers</li><li><a class=\"redLink\" href=\"../customers/T&C.pdf\" target=\"popup\">Terms and conditions</a> of the policy</li><li>A <a href=\"../customers/policy.pdf\" class=\"redLink\" target=\"popup\">Policy Guide</a> listing all the benefits you are entitled to</li><li>A key card and stickers which will help serve as reminders of CPP contact numbers</li></ul></p>"},
{name:"How long is a period of insurance ?", id:"q8", txt:"Your policy runs continuously for twelve (12) months from the policy start date."},
{name:"How do I renew my policy?", id:"q9", txt:"Six weeks prior to the renewal date of your policy, we will send you a reminder letter advising that your policy is due for renewal. To ensure you can enjoy continuous protection, the premium will be debited from the same credit card as in the initial policy on the renewal date, unless you contact us before that date and ask us not to.<br/><br/>According to the policy's terms and conditions, when we are not able to effect payment from the same credit card on the renewal date, we may collect the premiums from any alternative card that you have registered with us."},
{name:"Can I cancel my policy anytime?", id:"q10", txt:"When you first purchase the policy, you have a 21 days cooling off period where you can cancel the policy and receive a refund if no claims have been made. After this period, no refunds will be made. Please note: There will be no cooling-off period for subsequent policy renewals and no refunds shall be made."},
{name:"How do I register my card numbers?", id:"q11", txt:"<strong>Mail</strong><br> You can complete the <a class=\"redLink\" href=\"../customers/registration.pdf\" target=\"popup\">Card Registration Form</a> and return it to us at: <br>Card Protection Plan Limited<br>GPO Box 12239<br>Hong Kong<br><br><strong>Fax</strong><br>You can fax the form to us on +852 2295 1825.<br><br><strong>Phone</strong><br>You can call us on <strong>+852 2295 1828</strong> and our agents will help you with the registration."},
{name:"Why do I need to register my card numbers?", id:"q12", txt:"By doing so, we will be able to cancel your lost cards even faster to avoid any fraudulent use."},
{name:"Will the information I provide be confidential?", id:"q13", txt:"We strictly comply with the Personal Data (Privacy) Ordinance. Please refer to the <a class=\"redLink\" href=\"../customers/T&C.pdf\" target=\"doc/terms.pdf\">Terms and Conditions</a> for more details."},
{name:"If I lose my cards, how do I report the lost?", id:"q14", txt:"As soon as you have discovered the loss, you should call our lost and stolen card hotline on <strong>+852 2295 1822</strong> as soon as possible to report your lost cards. We will then contact your card issuers immediately to cancel your cards."},
{name:"If I am abroad and I find that my wallet, travel tickets and passport have been stolen, what should I do?", id:"q15", txt:"When you discover the items are missing, immediately call our lost and stolen card hotline on <strong>+852 2295 1822</strong>. Our professional trained agents will be able to guide you through the whole process. Our first priority will be to cancel the lost cards. We will then advise you how and where to receive a replacement passport. Finally, We will also provide you with cash advance and assist in the re-issuing of travel tickets so that you may return home safely.*<br /><br />* <small>All advances must be repaid in full within 28 days.</small>"},
{name:"How can I pay for my hotel expenses", id:"q16", txt:"You should inform us that you would like to have emergency advance for hotel bill payment. We will then liaise with the hotel and advance* the expenses to pay the hotel directly.<br /><br />* <small>All advances must be repaid in full within 28 days.</small>"},
{name:"How do I make a claim?", id:"q17", txt:"Should you ever need to make a claim, please call us on <strong>+852 2295 1828</strong> and we will send you a claim form. The form needs to be completed with as much detail as possible and then returned to us with original documents for processing."},
{name:"Is there any time period limitation for submitting a claim?", id:"q18", txt:"All claims must be received within 60 days from the date of card loss. Please remember to include all the documents that we ask for, including original receipts (not photocopies) for any expenses claimed for. We will not be able to process your claim until we have received them."},
{name:"Who can I contact if I have any questions relating to my policy?", id:"q19", txt:"You can call our customer service hotline on <strong>+852 2295 1828</strong>. Our lines are open 24 hours a day, 7 days a week."}/*,
{name:"Who handles my case if I'm a victim of ID theft?", id:"q8", txt:"One call to CPP will put you in contact with a trained case worker who will take you through the steps necessary to clear your name. CPP's case workers can develop a personalised action plan and will even help you to draft letters to your financial organisations of the theft and flag up any potential credit activity that isn't yours."},
{name:"Can a policy be for more than one person?", id:"q9", txt:"No. Identity Protection protects one person because, legally, two people can not share an identity."},
{name:"What is the difference between theft and fraud?", id:"q10", txt:"<table width='100%' border='0' cellspacing='0' cellpadding='0'><tr valign='top'><td class='bullet' width='10' style='padding:8px 0px 0px 0px;'><li></li></td><td class='content' style='padding:8px 0px 0px 0px;'>Theft is when a person steals something that does not belong to them for example a credit card.</td></tr><tr valign='top'><td class='bullet'><li></li></td><td class='content'>Fraud is when a person successfully obtains something under false pretences, e.g. credit in another person's name, which can also be linked with identity theft.</td></tr></table>"}*/

];